hi, this is my first time using this tool. when i click the exe file, a windows error pops out. something about a

Files that help describe the problem:
  C:\Users\user\AppData\Local\Temp\WERF22B.tmp.WERInternalMetadata.xml
  C:\Users\user\AppData\Local\Temp\WER982.tmp.appcompat.txt
  C:\Users\user\AppData\Local\Temp\WER993.tmp.mdmp

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  C:\Windows\system32\en-US\erofflps.txt

i'm running windows 7 64 bit