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  Error Code: 001-0502 - Unable to connect to the server.
Posted by Crig_tumblr on Wed, July 6th, 2011 at 09:15 - 21 Comments
 
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Crig_tumblr France

 
It seems that I'm not the only one with this problem.

Weird thing is, the eshop and web browser works perfectly but the friend list doesn't work.

Any idea how I could fix that? Or is it a bug in the new update?

Thanks.


 
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#1
 
blastermak Netherlands

  Wed, July 6th, 2011 at 09:43
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According to tech support at Nintendo this error code means that you can't connect to your acces point. Which is weird if you can access the eShop and browser.

I don't think that it has anything to do with the update. Maybe you could try going closer to your router or something like that.
 
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#2
 
Crig_tumblr France

  Wed, July 6th, 2011 at 12:10
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Yeah I tried that too, doesn't change anything, still telling me I'm not online...:/
 
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#3
 
Clookster Mongolia

  Wed, July 6th, 2011 at 12:16
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Ecact the same thing happened with DSi as well two years ago: internet browser and Flipnote Studio will work, but games get: "no acces point".

See if you use a special character (like "-") in your Wlan or the password. Remove them. If that still doesn't help, you need to call Nintendo custumer servive.

 
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#4
 
Desert Rose Cameroon

  Wed, July 6th, 2011 at 13:21
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I just put my 3DS in the DMZ of my router and that fixed connection issues I was having. You could be more specific about when you receive that error, though.
 
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#5
 
Crig_tumblr France

  Wed, July 6th, 2011 at 14:58
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I'll try to mess with my router but it's still weird that everywhere else works but the friend list part.

Also when I get into the Friend List
You can see it says im connected at the top, it says i'm offline at the bottom, then after a few seconds I get the error message...




 
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#6
 
blastermak Netherlands

  Wed, July 6th, 2011 at 15:22
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Maybe you should contact Nintendo Support, don't know what caused this. I haven't seen this error for myself yet ;)
 
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#7
 
Kon-Tiki Belgium

  Wed, July 6th, 2011 at 15:38
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I got no idea if it helps, but this is Nintendo's official support site thingamajing's explanation:

http://www.nintendo.com/consumer/wfc/en_na/ds/results.jsp?error_code=001-0502&system=3DS&locale=en_US&action2.x=24&action2.y=19

If you're not using a hotspot (which I guess you aren't, as you're fiddling with the router to get it to work), the only real options they give you, are these:

    Make sure that the Nintendo 3DS system is within 30 feet of the wireless access point and facing in its general direction.

    
    Make sure that any other interfering devices, such as microwaves and cordless phones, are turned off.

Not very helpful, but still worth checking to see if you're close to a microwave, a huge magnet, or other stuff like that.
 
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#8
 
Crig_tumblr France

  Wed, July 6th, 2011 at 16:25
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J'ai essayer tout ce qui est possible et imaginable ces derniere heures, j'imagine que j'essayerai chez un pote ou alors j'attend une mise a jour...
Merci en tout cas.

google translation 
I try everything possible and imaginable these last hours, I guess I'll try with a friend and then I wait an update ...
Thank you anyway.


This post has been edited by Guy.brush, Thu, July 7th, 2011 at 05:34

Reason: please include a translation if not posting in english
 
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#9
 
Clookster Mongolia

  Wed, July 6th, 2011 at 16:27
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You don't have a phone to call Nintendo customer service??
 
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